CORE VALUES – THE 4 C’S

Compassion:

Compassion is at the heart of everything we do. We care deeply about our clients, our staff, our company, our community, and our partners, and are driven by a desire to enhance the wellbeing of each person we meet. We strive to interact with everyone in a respectful, caring, empathetic, and understanding manner.

Clinical Excellence:

We are committed to the best treatment practices in our profession. We ensure all staff receives extensive training and supervision in the use of evidence-based therapeutic treatment and best practices. We recognize our leaders in clinical excellence through our review process and provide them opportunities for company recognition and growth. We capitalize on technology to measure and enhance performance.

Commitment to Client, Colleague, Company and Community Wellness:

1. 1. Client Wellness– Client wellness goes beyond the behavioral health needs of the individuals we serve. Health and wellbeing are achieved only when all aspects of one’s life are considered.  Together with our clients, we create and follow a treatment plan that includes emotional, environmental, financial, intellectual, occupational, and physical considerations.
   2. Colleague Wellness– We want our employees to experience a satisfying, creative, fun, caring, and rewarding workplace. We provide all staff opportunities for recognition, personal and professional growth and work-life balance. The primary responsibility of our leaders is to nurture the well-being of our employees.

We collaborate with our employees to create and review personal and professional vision plans that provide abundant opportunities for supervision, training, and growth.

1. 1. Company Wellness – JTL approaches company wellness with two major tenets in mind for the health and well being of our team being at the forefront: provide a strong business model in order to create stability for our team through leadership, planned growth and solution-focused solutions to organizational challenges, and provide services at such a caliber that clients and organizations we work with cannot help but refer others to our organization.
   2. Community Wellness– JTL advocates for and contributes to the overall wellbeing of the communities we serve. JTL and our staff participate with various local, state and national workgroups and partner with many organizations that join us in our mission to work toward better behavioral health and wellness for all.

Customer Service:

Everyone is our customer, from our clients and employees, to our contractors and community partners. We strive to ensure that their experience with us is helpful, thoughtful, kind and meets their needs. All of our employees receive extensive training in customer service, cultural and linguistic competency, and trauma informed care.